Some integration capabilities failing and unable to be retried

Incident Report for Lumos

Resolved

This incident has been resolved. We rolled out a fix and integration capabilities are working normally again. Any operations that failed during the incident have been re-run on our end, so no action is needed on your part. We're sorry for the disruption, and thank you for your patience.
Posted Jun 17, 2026 - 23:17 UTC

Monitoring

We've rolled out a fix for the affected integration capabilities and are seeing recovery. We're monitoring closely to confirm everything stays stable.
Posted Jun 17, 2026 - 21:32 UTC

Identified

Our team is aware that some integration capabilities (ex. a "Create Account" step in a provisioning workflow) are failing consistently, even when retried. We've identified the root cause and are working on a fix.
Posted Jun 17, 2026 - 21:09 UTC
This incident affected: Hosted Integrations.