Resolved -
This has now been resolved. Any impacted customers will be contacted by the Lumos team.
Aug 10, 18:41 UTC
Update -
We've root caused and remediated the underlying issue. The Inactivity Workflows will remain disabled for the time being. We will be in touch with affected customers.
Aug 6, 23:15 UTC
Update -
Inactivity Workflows have been temporarily disabled while we work to resolve this issue.
Aug 6, 20:56 UTC
Identified -
We're investigating an incident where access for several users was removed by an inactivity workflow despite the conditions not being met. We've identified the cause and are working on resolving it.
Aug 6, 20:27 UTC