Resolved -
This incident has been resolved. Any Access Requests that became 'stuck' with the "Pending Provisioning" status have resumed and will continue running as expected now.
Feb 18, 20:19 UTC
Identified -
The issue has been identified, and we are rolling out a fix that will resume all Access Requests that became 'stuck' with the Pending Provisioning status.
Feb 18, 17:31 UTC
Update -
We are continuing to investigate this issue.
Feb 18, 16:33 UTC
Investigating -
Our team is currently investigating an issue where access requests are getting 'stuck' in the provisioning phase. We'll provide updates on a root cause and resolution ASAP.
Feb 18, 16:31 UTC