The issue causing the Lumos UI to load slowly or fail to load has been resolved. All systems are operating normally.
Posted Oct 14, 2026 - 14:53 UTC
Monitoring
Lumos is back up after our team stepped in with a hotfix. A permanent fix is deploying now, and we’ll stay in Monitoring until it lands and we've confirmed things are fully back to normal.
Posted Oct 14, 2026 - 14:31 UTC
Identified
We've identified the likely cause of the issue affecting all customers. The Lumos UI may continue to load slowly or fail to load as we work on a fix. We'll share updates as we make progress.
Posted Oct 14, 2026 - 14:10 UTC
Update
We are continuing to investigate this issue.
Posted Oct 14, 2026 - 14:00 UTC
Investigating
Our engineers are investigating reports of the Lumos UI loading slowly, or failing to load all together. We will share updates here as we have them.