Loading errors caused by AWS CloudFront outage

Incident Report for Lumos

Resolved

We experienced errors loading our website (504 Gateway Timeout) caused by an outage in AWS CloudFront, a third-party service we use to deliver our site. The issue originated within AWS infrastructure and affected services globally; it was not caused by a problem with our own application, and service has now been restored.
Posted Jul 16, 2026 - 07:30 UTC