Full Lumos Outage due to AWS Failures

Incident Report for Lumos

Resolved

The Lumos platform was unavailable from 6:58 AM - 7:11 AM US/Pacific due to an upstream issue with our cloud infrastructure provider.

The team has implemented a mitigation to restore service and is investigating the root cause of the issue with AWS.

Posted May 03, 2025 - 13:58 UTC