All Systems Operational

Uptime over the past 90 days. View historical uptime.
Application ? Operational
90 days ago
99.71 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

May 14, 2025

No incidents reported today.

May 13, 2025
Errors in Deprovisioning Group Assignments
Resolved - Group deprovisioning is now functioning as expected - any impacted removals can be found in the error tasks section of your task center. Please reach out to the Lumos team if you have any questions or concerns.
May 13, 13:58 UTC
Identified - The issue has been identified and a fix is underway.
May 13, 13:41 UTC
Investigating - The team is aware of an error impacting group deprovisioning flows. Our engineers are actively investigating the issue and working to pinpoint the root cause.
May 13, 13:03 UTC
May 12, 2025

No incidents reported.

May 11, 2025

No incidents reported.

May 10, 2025
Platform maintenance
Completed - The scheduled maintenance has been completed.
May 10, 21:48 UTC
Verifying - Verification is currently underway for the maintenance items.
May 10, 21:30 UTC
Update - The downtime-incurring maintenance step is in progress. We'll post another update shortly if the operation takes longer than expected.
May 10, 21:11 UTC
Update - In a few minutes, we will be executing a step of our maintenance procedure that requires a brief downtime of the Lumos application. We'll provide another update once this step is underway.
May 10, 20:53 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 10, 16:00 UTC
Scheduled - We will be performing scheduled maintenance to improve the scalability of our platform.

We expect the availability impact of this maintenance to be minor, but you may notice brief periods of slower load times or temporary unavailability as the update is applied.
May 10, 02:04 UTC
May 9, 2025

No incidents reported.

May 8, 2025

No incidents reported.

May 7, 2025

No incidents reported.

May 6, 2025
Microsoft Group Provisioning/Deprovisioning Error
Resolved - Between 13:25 UTC and 17:48 UTC on May 6th, 2025, a credentials rotation for our Microsoft integration temporarily disrupted provisioning and deprovisioning via Microsoft IDP. During this time, changes to group memberships may not have been applied as expected. Affected tasks generated error messages visible in the Activity Log, which may have instructed users to contact Support. The issue has been fully resolved, and any impacted tasks would be flagged in the task center.
May 6, 13:25 UTC
May 5, 2025

No incidents reported.

May 4, 2025

No incidents reported.

May 3, 2025
Full Lumos Outage due to AWS Failures
Resolved - The Lumos platform was unavailable from 6:58 AM - 7:11 AM US/Pacific due to an upstream issue with our cloud infrastructure provider.

The team has implemented a mitigation to restore service and is investigating the root cause of the issue with AWS.
May 3, 13:58 UTC
May 2, 2025

No incidents reported.

May 1, 2025

No incidents reported.

Apr 30, 2025

No incidents reported.

← Incident History Powered by Atlassian Statuspage